Water

Trophy Club Designated as a Superior Water System

Trophy Club Municipal Utility District No. 1 (TCMUD) is honored to have provided its residents and customers with high quality drinking water for more than 40 years. TCMUD is proud to provide a reliable and compliant public water system as required by the State of Texas. All Texas water supply systems are regulated by the Texas Commission on Environmental Quality (TCEQ) which inspects and evaluates the construction and operation of public water systems.

TCEQ recognizes overall excellence in the operation of a public water system by designating a system as “Superior” if a system meets the stringent criteria set forth by the TCEQ. To earn this designation, a system must exceed the minimum requirements and maintain a higher set of standards than those required of all public water systems. These standards, including excelled efforts in protecting public health, ensuring reliable operations and water supply for the system’s customers, compliance with regulatory requirements and environmental stewardship, are required to be deemed “Superior.”

TCMUD is privileged to be a part of this distinguished group. In fact, at the end of 2015 only about 13% of community water systems in Texas had achieved a “Superior” ranking according to state records.

TCMUD strives to provide high-quality drinking water at an economical price. The District provides service to approximately 4600 homes, multi-family units and commercial properties within its boundaries in the Town of Trophy Lakes and inside the Solana area of the Town of Westlake.

 

 

Water Smart Partner

watersmart-logo_large2-ks

Trophy Club Municipal Utility District No. 1 (TCMUD) was recognized as a Water Smart Partner for 2016. Water Smart is a public awareness water conservation campaign sponsored by the Texas Commission on Environmental Quality and the Texas Water Development Board. The program encourages smart water usage by increasing water conservation awareness, avoiding or postponing mandatory water rationing, encouraging public water conservation efforts, and providing public information outreach through local water utilities.

To receive recognition as a Water Smart Partner utility districts must submit an application to the Association of Water Board Directors. The application documents their efforts during the entire year to fulfill requirements of the Water Smart Program. Trophy Club previously received this recognition in 2012, 2014, and 2015.

 

Links

The links below will provide you with helpful knowledge on various water topics. If you do not find the information you need below or on another page, please contact us with your question.

Leaks at Home

Water Main Breaks

Water Loss Review

Freezing Weather

Water Source

Use of Chloramines for Disinfection

Ground Storage

Pumps and Elevated Storage

Water Delivery

Water Usage

Leaks at Home

When District staff read the meters each month, homes with data logging meter heads will send a flag if the meter has not come to a complete stop in the 24 hours before the meter read.  For many homeowners this means there is a leak on their property, and the District sends out leak notice postcards.  If you receive a postcard, we recommend that you visually inspect your toilets and faucets, including outdoor hose bibbs.  Toilet leak detector tablets are available free at the front desk.

If a quick check of your property doesn’t turn up a leaking faucet or toilet, try the instructions on the FAQ page for “How can I use my water meter to check for leaks?”  Isolating the source of the leak may tell you whether to call an irrigation specialist or a plumber.

back to top

Water Main Breaks

Trophy Club Municipal Utility District No. 1 has more than one hundred miles of mains buried beneath the ground’s surface. As a result of age, condition, environmental factors, or other problems, pipes occasionally break. The extreme weather changes can cause ground shifts, placing an unusual amount of stress on the water main lines.

Main breaks are a serious problem and require immediate attention by our department personnel. If you notice water bubbling up through the ground, a wet area appearing during dry weather, or a loss of pressure within a service area please notify us immediately.

  • During business hours (Monday – Friday 8:00am – 5:00 pm) call the main office at 682-831-4600, option 2.
  • After hours and on weekends call the main office at 682-831-4600. This number is forwarded to an answering service and callers who wish to report a water or sewer emergency will be instructed to press 1 to be connected to a dispatch operator.

 

When a break occurs, crews work quickly to make the repairs and restore service. To make a repair, the water may have to be shut off. Due to the emergency nature of the repairs, customer notification may not be possible. A water main break usually takes three to six hours to repair.

back to top

Water Loss Review

The District is committed to minimizing water loss, or water that is pumped from our wells or from our water supplier, but not billed to customers or accounted for through estimates for system flushing or main breaks.  District water loss for 2014 was 7.36%, which is well within the Texas Water Development Board (TWDB) recommended maximum of 10%.

 

Since the District purchases the majority of our water, the amount pumped but not sold is a cost that must be absorbed by all customers in the form of higher water rates.  As water meters age they tend to register less than the full consumption of water. In order to  minimize water loss due to under-registering meters and give a clearer picture of the efficiency of the system, the District has initiated a meter replacement program.

Beginning with the oldest and highest usage meters, the District is replacing a number of meters each year.  We are sending a sample of the meters replaced to an independent laboratory for testing.

Service Meter Testing FY15

Service Meter Testing FY16

back to top

 

Freezing Weather

freezing weather

Do you know where the shutoff valves to the water supply for your home and irrigation system are located?  Before snow and ice cover your yard go out and check for the boxes.  Look in the ground near the house (you may need to tap around under the mulch) or for irrigation, out near the meter box.  We have flags available free at the front desk for you to mark the locations.

Did you know that the sprinkler system controller in the garage does not really shut off the water supply to your sprinklers?  The irrigation pipes are still pressurized until you turn off the manual valve to the system. To protect your sprinkler system from freezing and flooding damage, turn off the valve that supplies water to the system.  Wrap any exposed pipes outdoors.

Freezing weather can also mean broken pipes indoors if you don’t take precautions. Check online for tips from sites like Red Cross or Insurance Institute for Business & Home Safety to learn more about preparing for winter conditions.  If your pipes do freeze, never try to thaw them with an open flame.

If the pipe breaks you may shut off the water to your home by yourself, but to turn off the water at the meter please call us at (682) 831-4600.  This is our main number and after hours the phone is transferred to an answering service that can dispatch staff in an emergency.  After hours service calls are subject to an additional charge.  Please see our Rates & Charges page for more information.

back to top

 

Water Source

The District purchases roughly 80% of our water from the City of Fort Worth, who purchases raw water from Tarrant Regional Water District.  For more information on TRWD and Fort Worth Water, visit our Get to Know Your Water page.  To save on the overall cost of water, the District offers a controlled blend from the City of Fort Worth and our four wells (one Trinity Well and three Paluxy Wells).  The District does not add fluoride to the water but Fort Worth does. Visit their page on TCEQ Drinking Water Watch to get details on the City of Fort Worth’s water source and wholesale customers.

For information on our efforts to protect drinking water quality, please visit our Source Water Protection page.

back to top

Use of Chloramines for Disinfection

Trophy Club Municipal Utility District No. 1 uses chloramines to disinfect the drinking water that we provide. Chloramines are used to benefit our customers by reducing the levels of disinfection byproducts (DBPs) in the system, while still providing protection from waterborne disease.  For more information about the disinfection of drinking water, please visit the Centers for Disease Control and Prevention “Disinfection with Chlorine & Chloramine” page.

However, the use of chloramines can cause problems to persons dependent on dialysis machines. A condition known as hemolytic anemia can occur if the disinfectant is not completely removed from the water that is used for the dialysate. Consequently, the pretreatment scheme used for the dialysis units must include some means, such as a charcoal filter, for removing the chloramine prior to this date. Medical facilities should also determine if additional precautions are required for other medical equipment. In addition, chloraminated water may be toxic to fish. If you have a fish tank, please make sure that the chemicals or filters that you are using are designed for use in water that has been treated with chloramines. You may also need to change the type of filter that you use for fish tanks.

back to top

Ground Storage

Currently, we have two 3-million gallon ground water storage tanks and plan to add a third tank in the future.

back to top

Pumps and Elevated Storage

Four pumps currently deliver water from our ground storage tanks to our elevated storage tank.  A fifth pump supports water delivery to a second elevated storage tank built by the Town to support the new development and the high school.  The fifth pump also serves as backup for the existing pumps and is utilized during peak demand periods.

back to top

Water Delivery

Our current system delivers approximately 55+ psi of water pressure throughout Trophy Club.  Except for a few older cul-de-sacs, all water lines in Trophy Club are “looped” i.e.,  if one line breaks, water can still be delivered via a second looped line to most locations.

back to top

Water Usage

District water usage varies from 1 million gallons per day in the winter to 6.7 million gallons per day in the summer.  To help prevent peak usage charges by the City of Fort Worth we have prohibited outdoor watering on Mondays.  This break allows the tanks to refill, thus preventing usage peaks, and also helps prevent mechanical breakdowns.

back to top