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Account Instructions

A person smiling at a laptop while holding papers, with plants and shelves in the background.

To access the online billing portal, use the Pay my bill button in the main menu.

When you visit the online billing portal, you can utilize Quick Pay to pay your bill by providing your account number and last payment amount. You can also click Sign In or Sign Up to be able to view historical account information and make payments.

Utility billing options: Quick pay or sign in/up for account management. Includes e-statements and contact details.

After creating a user account on the website, you will need to associate a billing account. To add an account, you will need your account number and the amount of your last payment. The last payment amount for new accounts is 0.00. 

Form for finding an account requiring "Account Number" and "Last Payment Amount" with "Cancel" and "Add account" buttons.

Once you add your utility account, you will be able to access information regarding that account, make payments and set up recurring payments.

Utility billing dashboard with options to pay bills, manage auto pay, and schedule payment. Accounts and contact info are displayed.

To make a one-time payment, click Pay Bills or Pay Now on the account Home page. Below is an example of the Make a Payment screen.

Utility billing payment interface showing two accounts with $0 due. Options to cancel or continue.

To set up recurring payments, you can click AutoPay from the Account Home screen, or you can click Enroll in auto pay from the Account Summary screen seen below.

Account summary showing details like owner, status, current bill, and option to enroll in auto pay.

To manage the emails you receive, click Contact Preferences on the Account Home Page. This screen, shown below, is also where you can sign up to receive an emailed copy of your bill, and manage your text and phone call notification preferences.

Utility billing contact preferences form with options for email notifications and reminders for billing and payment updates.